Striving For Excellence: An Interview With Hospitality Leader, Deepak Nahar

Bahrain Confidential speaks with the Manager of Gulf Suites Hotel – Amwaj

What does it take to be a Hospitality Leader? In an industry that never slows down, it takes utmost dedication and a mindset for excellence to deliver quality guest experiences day in and day out. Each year, Bahrain Confidential highlights leaders across the hospitality industry on the island to understand what’s new, what’s next, and what makes them the best.

What was the best-ever lesson in leadership that you learned?

Leading by example encourages a positive and productive work culture. When your colleagues and other team members see your commitment and dedication, they are more likely to give their best effort. It encourages everyone on the team to strive for excellence.

Do you have any major plans for the property?

A major goal is to take 4-star premium services to another level of comfort and luxury. We have doubled the size of our spa facility and also offer customised wellness packages.

Since we met last year, have there been any significant changes for you or the property?

We have refurbished the area of our terrace swimming pool to enhance our guests’ experience and introduced a new poolside menu.

Personally, the knowledge and experience I have gained in the past years with many luxury hospitality brands in the Kingdom have helped me a lot in elevating my role at Gulf Suites Hotel – Amwaj.

What have been your biggest challenges (and successes) over the past few years?

The pandemic was, of course, the biggest challenge for our hotel and most of the others. However, our loyal client base has continued to support us during these difficult times.

Other than a great team, is there one unique quality that makes your hotel stand out in Bahrain?

The team comes first. A good team always supports you with success.

A unique quality is our commitment to sustainability and environmental conservation, which includes ongoing green initiatives and implementing new ones.

We have a 3,500 sq.m. landscaped garden with a large swimming pool, Jacuzzi, a children’s play area, and poolside dining. The Hotel offers packages and experiences that connect guests with nature and attract guests who value environmental stewardship.

Gulf Suites Hotel – Amwaj is unique, with all our suites being very spacious and modern, boasting a luxurious lounge and fully equipped kitchen. We truly are a ‘Home away from Home’.

What challenges and opportunities do you see for Bahrain’s hospitality industry in the coming years?

There has been quite a surge in new hotel openings, meeting customers’ expectations at incredible value. Bahrain Tourism and Exhibitions Authority has supported the hospitality industry by continually organising events and conferences and promoting Bahrain internationally.

Is there a particular saying or motto that guides you?

The only way to do great work is to love what you do. Coming together is the beginning; keeping together is progress; working together is success. Achievements of today are the stepping stones for the future ones.